Crisis Outreach and Support Team

Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. Also supports caregivers in the management of acute mental health concerns and crisis.

Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals. Separate COAST teams serve seniors, adults, and children/youth. A program of St. Joseph’s Healthcare.

Organizations that offer this Service
Crisis Outreach and Support Team
Sites that offer this Service
Crisis Outreach and Support Team Phone Line
Sunday:
Closed

Monday:
9:00-17:00 8:00-1:00
Administration Mobile Service

Tuesday:
9:00-17:00
Administration

Wednesday:
9:00-17:00
Administration

Thursday:
9:00-17:00
Administration

Friday:
9:00-17:00
Administration

Saturday:
Closed

Mon-Sun
24 hours
Crisis Line
Toll-Free Number: 1-844-972-8338
Crisis Line Number: 905-972-8338
Website: Website
Eligibility

Open to anyone experiencing a mental health crisis. Seniors, adults and youth are served by different COAST teams.

Areas Served
Hamilton
Fees
Fee
None
Languages
English
French
Language Note
Interpretation is available for pre-arranged in-person meetings. Not available for phone calls.
Application Instructions

Call the crisis line to self-refer, 24 hours a day seven days a week. Agencies can refer by obtaining crisis alert forms to submit by fax (acquire from office, keep on hand) or calling the business line. Anyone experiencing a mental health crisis can call 911.

Last Full Update
September 10, 2020