In Person Crisis Intervention

Programs that provide an opportunity for people who are emotionally distressed and/or for their significant others to meet face-to-face with someone who has been trained to assess and resolve the immediate crisis, if possible, and to link the person with appropriate resources for ongoing assistance.

 

Services
Trauma-Informed Care Program (Babaamendam)

Provides trauma-informed care, creating a safe space for Indigenous women and their families to help exit oppressive and violent situations. Services include navigating mental health, addiction, and clinical services.

Crisis Outreach and Support Team Phone Line

Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. COAST answers crisis telephone calls 24 hours a day, seven days a week. All phone calls are answered or returned within 15 minutes.

John Howard Society Family Support Program

The Family Support program provides support, information, early intervention, and referral to other services for parents with youth ages 12 to 17 who are experiencing parenting challenges or parent/child conflicts.

Psychiatric Emergency Service (PES), St. Joseph's Healthcare Hamilton

Provides care by clinicians and psychiatrists who assess and treat patients with acute mental health problems who have presented to the emergency department.

St. Matthew's House Housing Focused Street Outreach Team

Outreach workers connect clients experiencing chronic or episodic homelessness to immediate support, including shelter, food, and income support, and engage with those experiencing longer-term homelessness, providing assistance to rapid re-housing and housing first support. 

Crisis Outreach and Support Team

Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. Also supports caregivers in the management of acute mental health concerns and crisis.

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