Ontario Consumer Protection Services

Program of the Ontario Ministry of Government and Consumer Services that provides public information and advice on consumer rights and responsibilities, complaints, and consumer protection legislation.

Services include:

  • answers telephone inquiries
  • investigates Consumer Rights complaints
  • mediates written complaints between consumers and businesses
  • advises in cases of identity theft
Organizations that offer this Service
Ontario Ministry of Government and Consumer Services
Sites that offer this Service
Ontario Consumer Protection Toronto Office
Sunday:
Closed

Monday:
8:30-17:00
Office

Tuesday:
8:30-17:00
Office

Wednesday:
8:30-17:00
Office

Thursday:
8:30-17:00
Office

Friday:
8:30-17:00
Office

Saturday:
Closed

Toll-Free Number: 1-800-889-9768
TTY Number: 1-877-666-6545
Website: Ministry Website Website: Consumer Beware List Website: File a Complaint
Eligibility

Open to all.

Areas Served
Hamilton
Ontario
Fees
Fee
None
Languages
English
French
Application Instructions

No application required.

ON211 Regional Partner
Findhelp Information Services
Last Full Update
April 8, 2021