Government Consumer Protection Agencies

Consumer protection offices that are part of federal, provincial, county or city governments which receive, investigate and resolve through direct action or referral to law enforcement or regulatory agencies, consumer complaints that are a result of transactions in the marketplace. Most government consumer affairs offices also publish and disseminate a large selection of consumer education materials, initiate studies to improve standards of conduct for businesses and consumers, and analyze and recommend changes in consumer protection legislation.



Federal Canadian government agency that provides a number of services to educate the public on consumer awareness, enforce regulations, and investigate product complaints

Local office of Health Canada that provides a number of services related to determining and educating the public on product safety.

Program of Ontario's Ministry of Public and Business Service Delivery that provides public information and advice on consumer rights and responsibilities, complaints, and consumer protection legislation.

Services include:

Provincial Ontario Ministry responsible for delivering vital programs, services, and products both in-person and online to Ontarians, overseeing consumer protection and making it easier to run a business in Ontario.

Online website for Consumer Protection Ontario, an awareness program from Ontario's Ministry of Public and Business Service Delivery.

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