Consumer Education

Programs that utilize a wide variety of informational materials and techniques to increase the public's awareness of their rights and responsibilities as consumers of goods and services. The services may include information concerning federal and provincial consumer protection laws and regulatory agencies; advice regarding comparison shopping, use of consumer reports and buying guides, and other practices that help consumers make informed decisions and avoid problems before they occur; and education regarding the steps that need to be taken to resolve problems with unfair credit practices, defective products, shoddy repairs or workmanship or incompetent services.

 

Services

Program of the Ontario Ministry of Government and Consumer Services that provides public information and advice on consumer rights and responsibilities, complaints, and consumer protection legislation.

Services include:

A 3 hour workshop that runs in 2 hour and a half sessions. In the first session participants learn about pounds vs. kilograms, unit pricing, and various tips on how to save on groceries.

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