Mental Health Facility Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence of staff, cleanliness and safety of facilities, treatment of patients, quality of care, excessive fees, unethical, improper or unprofessional conduct of personnel or other inappropriate business practices of inpatient or residential facilities for people who have substantive mental, emotional or social problems.

 

Services

Advocates provide services that are free, confidential, follow the patient's requests, and are independent from the hospital, and help patients who have concerns about their care, treatment, or quality of life.

Patients in a facility with an advocate can request help with:

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