Housing Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding improper, unethical or illegal practices in the provision of housing.

 

Services

Accepts and investigates complaints received from the public about violations of municipal by-laws.

Areas of enforcement include:

Regulates the rights and responsibilities of landlords and tenants in residential properties. Responds to complaints about offences under the Residential Tenancies Act. Investigates complaints up to prosecution.

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