Comprehensive Information and Referral

Programs that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community.



Provides a range of services to support newcomers get settled in Canada.

Settlement counsellors assist newcomer families with the following:

An immigration and newcomer program designed for 2S-LGBTQIA+ youth who are newcomers to Hamilton.

Services include:

Offers a place to eat, drink, and rest.

  • restroom access
  • hygiene supplies
  • free clothing including socks and underwear
  • harm reduction supplies
  • referrals to social supports and housing

A weekly check-in program for LGBTQ youth in Hamilton. Speqtrum staff check-in with participants once a week to chat, listen, provide peer, and emotional support, and connect you with other resources in the community. Check ins are offered by messaging on facebook, instagram, or email.

InCommunities is an organization that provides a suite of programs and services to the Niagara community. They are affiliated with Ontario 211 and United Way.

An immigration and settlement program designed for newcomer women, youth, and 2SLGBTQ+ youth.

Services include:

Referrals to various services offered by Neighbour to Neighbour as well as to various community organizations, for families and individuals who are experiencing difficulties related to poverty.

Provides information and referral services for Dundas and area. 

Information is provided on:

  • Social services
  • Health services
  • All levels of government
  • Education
  • Legal services
  • Businesses
  • Tourism

Provides assistance in navigating the healthcare system and community services in Hamilton and the neighbouring areas.

Provides information on a full range of social services available from all levels of government, the non-profit sector, the private voluntary sectors, by individuals in the community, and from the business sector. Information is free, confidential, and available to everyone.

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