Hospital Based Patient Advocate Offices

Offices in hospitals and other health care institutions whose staff handle complaints from patients regarding the inpatient, outpatient or home health care they are receiving. These offices work within the system to help patients achieve satisfaction as an alternative to filing a complaint with licensing authorities or consumer action agencies, requesting the services of outside advocates or seeking legal advice from attorneys who specialize in the health care field.

 

Services

An arms-length provincial program of the Ontario Ministry of Health and Long-Term Care, providing independent and confidential advocacy services and rights advice to consumers of, and those seeking access to, psychiatric services.

An arms-length provincial program of the Ontario Ministry of Health and Long-Term Care, providing independent and confidential advocacy services and rights advice to consumers of, and those seeking access to, psychiatric services.

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