Confidential investigation of public complaints about Ontario government services that could not be resolved through regular complaints procedures.
Includes:
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Provides programs and services for individuals in Niagara, Hamilton, Haldimand, Norfolk and Brant living with Autism Spectrum Disorders (ASD) and their families. Services offered include:
Offers short-term counselling, advocacy, system navigation assistance, and assistance with government applications (such as city housing, DARTS, pension, and ODSP.) Assistance is focused on referring clients to longer-term services.
Counselling services provided by registered social workers or registered psychotherapists. Mental health services are available for children, youth, and their families, as well as for adults and people dealing with addictions.
A non-emergency, door-to-door transportation service. Volunteer drivers accompany clients to and from medical appointments and grocery shopping.
In-home health care offered in private homes, long-term care homes, group homes, hospitals, and community settings.
Services include:
Provincial program that helps families who are caring for a child with a developmental and/or physical disability by providing funding to buy services and supports that help parents with caring for their child, or that support the child to join ac
A national phone line that offers support services for Black youth in Canada. Services include:
Operates affordable housing complexes and support services for Indigenous people in the City of Hamilton.
Properties include:
A shared-ride taxi service between the HSR and local taxi providers. This service is offered in parts of Glanbrook (routes 20, 27, 35, and 44) and Stoney Creek (routes 2, 55, and 55A) where buses do not currently provide service.