Mental Health Crisis Lines

Programs that provide immediate assistance for people experiencing a mental health crisis such as a psychotic episode with the objective of defusing the crisis, often working closely with mobile crisis teams on standby, and helping the person develop a plan to link with resources for ongoing assistance, if required. A mental health crisis is a non-life threatening situation in which an individual exhibits extreme emotional disturbance or behavioural distress, is considering harm to him or herself or others, is disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed. Other common indicators include feelings of intense sadness or depression, sleeping or eating problems, anxiety, severe distress, grief, anger or aggression, scattered, unfocused thinking, self-doubt, loss of motivation, lack of patience or irritability and paranoia. The service is generally available via telephone, email, chat and/or text.

 

Services

Offers confidential counselling by telephone and online chat 24 hours a day, 7 days a week. Provides immediate, culturally relevant mental health counselling and crisis intervention, and refers callers to additional supports if needed.

National call, text, and live chat counselling services for youth. Services are free, anonymous, and confidential.  Professional counsellors are available 24/7 for support, information, and referrals. Services include: 

Free and confidential helpline that provides professional counselling, information, and referrals for mental health, addictions, and well-being to post-secondary students in Ontario.

Designated by the Ministry of Child and Youth Services (MCYS) as the child and youth mental health Lead Agency for Halton in August 2014.

24 hour confidential telephone support and crisis intervention. Provides referrals to local community supports and inpatient programs, including the Good Shepherd Barrett Centre for Crisis Support.

Provides a safe environment for individuals who experience a mental health and/or substance use crisis and who do not require a hospital stay. Confidential and free services are available 24 hours a day, 365 days a year.

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