Programs that ensure that physical spaces (including buildings, parking lots, sidewalks, parks and other areas that are used by the public) are safe and free from obstacles which prevent access by people who have disabilities; that technologies (including software applications and operating systems, Web based information and applications, telecommunications products, video and multimedia products, and commercial products such as information kiosks, calculators and fax machines) have features which support accessibility; and that enhancements which improve accessibility are implemented wherever possible. Compliance is addressed by various aspects of the Canadian Human Rights Act and the Employment Equity Act, in addition to any applicable provincial legislation such as the Accessibility for Ontarians with Disabilities Act.
Programs that provide opportunities for people to investigate their occupational interests through simulated job experiences such as role playing; career mentoring, i.e., pairing professionals and people interested in that occupation; and job shadowing, a work-based learning experience that allows a visitor to follow a host during a typical day (or other period of time) observing and asking questions about a particular career. Also included are police explorer programs, fire cadet explorer programs, and other similar groups which provide opportunities for youth who may be interested in pursuing a career in these fields as adults to gain experience in the area.
Programs that provide specialized consultations for businesses in key areas such as start-up, finance, management, marketing, tourism and technical assessment to enhance overall effectiveness and growth. Services may include review of business plans, financial statements, and projections together with financial analysis and advice, as required; or information in response to straightforward questions. Organizing community groups to undertake projects, and arranging funding partners for these projects may also be key components. Included are face-to-face consultations which may involve multiple in-depth sessions and consultations via the telephone during which specific business-related questions are answered.
Programs that provide training that is designed to enable employees to perform a job that their previous training has not equipped them for or to adapt to changes in the workplace. Retraining may be needed when new methods or equipment are introduced or when jobs for which employees have trained are phased out. It may also be provided by employers or governments for employees who have been laid off and are no longer able to find employment using the skills they already possess. The need for retraining may arise because of a decline in a particular industry sector or because of rapid technological change.
Organizations that advocate for or oppose measures that affect the terms or conditions of employment or the workplace environment. These measures may address equal pay standards; minimum/living wage requirements; occupational health and safety concerns; worker/employer rights; employee benefits including workplace child care; employment discrimination based on age, race, gender, or ethnic background; affirmative action/equal opportunity practices; sexual harassment on the job; workplace violence; hours issues including a shortened work week and flexible work hours; telecommuting; unemployment benefits; self-employment; and other similar issues.
Programs that offer apprenticeships, training through business practice firms, classroom training, internships, on-the-job training, work experience or other formats for training that prepares people for specific types of employment. The training may feature formal instruction in an institutional classroom setting, hands-on experience at a job site under varying arrangements or a combination of the two as the means by which trainees acquire the skills required to perform the job.
Programs that establish and enforce health, safety and program standards for health care and mental health facilities, review applications for licences, issue or deny licences, inspect facilities for compliance with requirements and revoke licences or bring disciplinary action for noncompliance. Included are programs that provide licensing for general acute care hospitals, acute psychiatric hospitals, skilled nursing facilities, intermediate care facilities, home health agencies, personal care agencies, hospice facilities, employer/employee clinics, rehabilitation clinics, community clinics, surgical clinics, and chronic dialysis clinics.