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Complete energy evaluations are conducted on homes by registered energy advisers. Each evaluation includes a customized report with specific recommendations for energy savings, delivered in about two weeks. An EnerGuide for Houses rating sticker i

Offers walk-in medical care for patients with urgent health concerns that cannot wait for a family doctor. Staffed by emergency room doctors and provides care for a range of issues including minor broken bones, respiratory illnesses, and minor infections. Also houses Hamilton Health Science's preoperative clinic and special immunology clinic.

Offers free information and materials necessary to practice safer drug use and safer sex. Provides referrals to other sources within the community regarding social services, drug and alcohol treatment centers, social workers, housing and welfare.

Street Outreach Services that engage individuals who are experiencing mental illnesses and are homeless or living in shelters. City of Hamilton Mental Health and Street Outreach staff work in the community at many locations.

CASE provides support to those who are at risk, involved in, or exiting human trafficking situations.

Services include:

Offering settlement services for newcomer women and gender-diverse folks, providing a comprehensive range of services and support immigrants settling in their new communities.

A three-storey multi-agency building which houses all of the city's fire, police, and EMS divisions in one complex, as well as the emergency management and preparedness division. The Multi-Agency Training Academy consists of three components: a multi-storey building and indoor training facility for fire, police, primary response, and emergency preparedness, an outdoor training tower, and a working fire and EMS station.

Provides supports and services to ensure Indigenous women’s voices are heard in the justice process.