The Red Book of Hamilton

Behavioural Supports Ontario

BSO Connect

Areas Served Burlington; Haldimand County; Niagara Region; Brant County; Brantford; Norfolk County; Hamilton (City of);
HoursMon-Sun 8:30 am-8:30 pm
LanguageEnglish; French;
AccessibilityNot Applicable
Agency Type Non Profit
Hamilton 905-523-8600 Niagara 905-684-9441 Haldimand Norfolk 519-426-7400 Brant 519-759-7752 Burlington 905-639-5228
Toll Free:
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Provides information and access to assistance for older adults with age related cognitive impairments and responsive behaviours that impact their daily functioning and/or the ability to maintain relationships

Team members are trained to identify client needs and directly link them to the appropriate services


Older adults with cognitive impairments due to mental health problems, addictions, dementia or other neurological conditions who exhibit or are at risk of exhibiting responsive or challenging behaviours such as aggression, wandering, physical resistance and agitation


Call your local Hamilton Niagara Haldimand Brant Local Health Integration Network or the toll-free number provided