Assaulted Women's Helpline

Telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women

liaison with diverse communities

confidential and anonymous

Toronto, ON
Hours: Telephone counselling -- Mon-Sun 24 hours * office -- Mon-Fri 9 am-5 pm
Phone: Administration only 416-364-4144
Toll Free: Administration only 1-888-364-1210
Crisis: 416-863-0511 ; Toll free 1-866-863-0511
TTY: 416-364-8762 ; Toll free 1-866-863-7868


Assaulted/abused women 16 years and older * families, friends, neighbours, professionals and other service providers in contact with abused women


Call for assistance, or text #SAFE (#7233) on Bell, Rogers, Fido or Telus mobile phone * visit website for information




Not Applicable


English; Telephone interpretation in over 154 other languages available for access to services ; For services in French call Fem'aide toll free 1-877-336-2433 (see separate entry)

Primary Contact Person

Rebecca Ng, Manager, Administration and Service Support

Areas Served


Agency Type

Non Profit;Registered Charity