Assaulted Women's Helpline

Confidential and anonymous telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women. Also offers workshops and training seminars on topics such as elder abuse, partner abuse, criminal harassment, legal issues and resources for abused women, anti-violence initiatives and more. Visit website or contact for more information.

Hours: Mon-Sun 24 hours
Phone: Administration only 416-364-4144
Toll Free: Administration only 1-888-364-1210
Crisis: 416-863-0511 ; Toll free 1-866-863-0511
TTY: 416-364-8762 ; Toll free 1-866-863-7868


Assaulted/abused women 16 years and older * families, friends, neighbours, professionals and other service providers in contact with abused women


Call for assistance, or text #SAFE (#7233) on Bell, Rogers, Fido or Telus mobile phone * visit website for information




Not Applicable - Telephone Service


English; Telephone interpretation in over 154 other languages available for access to services ; For services in French call Fem'aide toll free 1-877-336-2433 (see separate entry)

Areas Served


Agency Type

Non Profit;Registered Charity