Behavioural Supports Ontario
Long-Term Care Home Mobile Team, Hamilton

A mobile team made up of Registered Nurses, Registered Practical Nurses and Personal Support Workers available to long-term care homes. The team is trained and experienced to serve residents through episodes of responsive behaviours.

The team will:

  • support and work with long-term care home staff to complete assessments and screening tools
  • collaborate with residents, their families and care team members to develop and implement strategies to meet resident needs
  • work with other organizations to help residents transition to and from their long-term care home
  • share knowledge to enhance staff capacity to serve residents

Hours: Mon-Sun 24 hours
Phone: 905-627-3541 x2125
Toll Free: 1-800-810-0000
Crisis: 905-972-8338 Hamilton (COAST) * All emergencies call 911


Older adults residing in a Long-Term Care Home with cognitive impairments due to mental health problems, addictions, dementia, or other neurological conditions who exhibit or are at risk of exhibiting responsive or challenging behaviours such as aggression, wandering, physical resistance and agitation.


Referral for service is made through the Long-Term Care Home




Not Applicable



Areas Served

Hamilton (City of)

Agency Type

Regional Government