The Red Book of Hamilton

Ontario. Office of the Ombudsman of Ontario

Linda Williamson, Director of Communications
The Ombudsman does not deal with complaints about services provided by the Federal government, private businesses, the courts or judges.
Areas Served Ontario
HoursMon-Fri 9 am-4:30 pm
LanguageEnglish; French; Interpretive Services
AccessibilityFully Accessible
FeesNone - Free and confidential.
Agency Type Provincial Government
Toll Free:
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Bell Trinity Square
483 Bay St 10th Floor, South Tower
Toronto ON M5G 2C9

The Ombudsman of Ontario is an officer of the Provincial Legislative Assembly independent from government and political parties. The office investigates complaints about services provided by the Government of Ontario and its organizations, including municipal closed meetings, school boards, municipalities, and universities. The Ombudsman also conducts systemic investigations on important issues about government services, which can affect large numbers of people. The Ombudsman is an office of last resort.


Open to Ontario public


Complaints may be made in writing, by email or via the website, by telephone, in person or by fax.