Provincial telephone line, providing confidential and anonymous crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women
Abuse and Violence
If you or someone you know is experiencing abuse or violence, these services can provide support.
Assaulted Women's Helpline
Crisis Line Number: 1-866-863-0511
TTY Number: 1-866-863-7868
Cell: #7233 (Text #SAFE on Bell, Rogers, Fido or Telus mobile phone))
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all women experiencing domestic violence who are age 16 and older and all friends, families, neighbours, and others in contact with abused women.
Phone or text #SAFE (#7233).
Banyan Community Services, Partner Assault Response
Work: 289-246-9064
Contact for information.
Cost:
Who can access this service: Service
Client fee based on sliding scale
Offenders 18 years and older, ordered by the court to attend the program in response to a criminal charge involving intimate partner violence.
Call to schedule an intake meeting.
12 week group education and counselling program on intimate partner violence and non-abusive ways of resolving conflict. Topics include:
- Domestic Violence Defining Abuse
- How Beliefs and Attitudes Affect Behaviour
- The Effects of Abuse on Children, Partners and Self
- Understanding Triggers and Warning Signs
- The Impact of Substance Abuse
- Healthy Relationships
- Respectful Communication
- Dealing with Conflict
- Responsibility and Accountability
Survivors/partners of the offender are provided with support, including safety planning, referrals to community resources, and information on offender’s progress.
Breaking Free From Violence Family Support Worker
Work: 905-664-1114
Crisis Line Number: 1-888-308-6559
Cost:
Who can access this service: None
Open to all Indigenous women.
Contact for information.
Supports Indigenous women in a culturally rooted, holistic way to navigate through complex systems encountered when experiencing violence and involvement in child welfare matters. Focuses on crisis management and stabilization, awareness and education, planning and goal setting, liaising with service providers, and providing conflict resolution support.
Centre de Santé Communautaire Program Combating Violence Against Women and Sexual Assault
Contact for information.
Cost:
Who can access this service: None
French-speaking individuals who have experienced sexual assault or domestic violence.
Contact to book an appointment.
Offers personalized, confidential support services to those directly and indirectly affected by domestic violence or related to sexual assault, regardless of their sexual identity or orientation, by providing a safe, confidential space. Services include:
- Activities and support groups for women
- Services for children exposed to violence
- Support for survivors of sexual assault (women and men)
- Services for families and loved ones of survivors of sexual assault
- Anti-human trafficking program
- Community awareness and prevention activities
Crisis Line for Sexual Assault Centre Hamilton and Area
Crisis Line Number: 905-525-4162
Sonia Renwick, Office Coordinator, Administration
Jessica Bonilla-Damptey, Director, Administration
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all.
No application required.
24 hour crisis line offering confidential support for survivors of all genders who have experienced sexual violence as well has friends, family, and any others seeking information. Can organize accompaniment to the hospital or the police. All services are confidential and free of charge.
Fem'aide
Crisis Line Number: 1-877-336-2433
Mon-Sun
24 hours
Cost:
Who can access this service: None
Francophone women 16 years and older.
Call, text, or visit the website.
Francophone helpline for women
- crisis intervention
- support and referral to community agencies
- confidential calls
Good Shepherd Centres, 24 Hour Women's Crisis Line Services
Crisis Line Number: 905-523-6277
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all individuals experiencing domestic violence, and all families, friends, and others seeking information.
No application required.
24 hour confidential crisis line offering support for individuals experiencing domestic violence. Offers emergency counselling, crisis intervention, safety planning, and referral to community services or other emergency shelters.
Good Shepherd Women's Emergency Services, Martha House
Crisis Line Number: 905-523-6277
Work: 905-523-8895
Mon-Sun
24 hours
Cost:
Who can access this service: None
Women and their children fleeing violence and abuse.
Contact for information.
A 40-bed emergency shelter for individuals and their children who are fleeing violence and abuse.
Programs and service:
- Safe, short-term accommodation in private family-style units
- Safety planning and emergency transportation to the shelter, if needed
- Referrals and advocacy for legal, medical, financial, employment, housing and community services
- Recreational and therapeutic programs for children
- Counselling
- Access to cultural interpreters
Good Shepherd Women's Emergency Services, Mary's Place
Crisis Line Number: 905-523-6277
Work: 905-540-8000
Mon-Sun
24 hours
Cost:
Who can access this service: None
Women dealing with homelessness, poverty, mental illness and/or violence.
Contact for information.
A 20 bed emergency shelter, providing safety, support, and emergency accommodation to women who are dealing with homelessness, poverty, mental illness, and/or violence.
Programs and services:
- Emergency accommodation and safety planning
- Referrals and advocacy for medical, legal, and other community services
- Assistance in establishing permanent housing
- Recreational and educational daily activities for residents and women living in the community
Honouring the Circle Transitional Housing
Work: 289-527-2637
Crisis Line Number: 1-888-308-6559
Mon-Sun
24 hours
Cost:
Who can access this service: None
Indigenous women and their children.
Contact for information.
Offers transitional housing and support programs for up to 12 months for Indigneous women and their children who are at risk of homelessness, poverty, or abuse. Families are offered tools of empowerment, self-reliance, and economic independence in the hopes that they can find sustainable and safe permanent housing.
Inasmuch House Crisis Line Services
Crisis Line Number: 905-529-8600
Crisis Line Number: 289-212-6399 (Text)
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all individuals experiencing domestic violence, and friends, family, and any others seeking information.
Call, text, or web chat for support.
Offers text message and web chat support for women experiencing abuse and homelessness. Provides confidential emotional support, practical advice, safety planning, and referrals to other local services.
Inasmuch House Women's Shelter Services
Crisis Line Number: 905-529-8600
Crisis Line Number: 289-212-6399 (Text)
Crisis Line Number: 1-833-654-4217 (Toll-free)
Work: 905-529-8149
Mon-Sun
24 hours
Cost:
Who can access this service: None
Female-identifing and non-binary people, with or without children in their care, who are experiencing abuse and/or homelessness.
Contact for information.
An emergency shelter for women and non-binary people, with or without children, who are experiencing domestic abuse and/or homelessness.
Services available for residents include:
- safe shelter with access to meals, clothing, laundry, and other personal supports
- child and youth workers
- legal advocacy
- transitional housing support worker
- safety planning
- referral to other community services
Victoria and Friends Women's Shelter
Crisis Line Number: 905-387-8881
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all women, with or without children, who are experiencing violence, abuse, and/or trafficking.
Call the 24-hours crisis line at 905-387-8881.
An emergency shelter for women, with or without children, who are experiencing family violence, abuse, and/or human trafficking. Offers emergency shelter, a safe environment, meals, and access to support workers.
Violence Against Women Counselling
Work: 289-246-9064
Contact for information.
Cost:
Who can access this service: None
Open to all women age 16 and older who identify themselves as having been physically, sexually, emotionally, or financially abused, or are at risk for abuse, and their children.
Contact for information.
Offers support to women who have been exposed to abuse and violence, whether physical, sexual, emotional, or financial. Programs provide knowledge and understanding of abuse, safety planning, and access to community resources.