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A registered charity that empowers residents through information and referral services and enhances community quality of life by identifying unmet needs and facilitating social services.

Confidential investigation of public complaints about Ontario government services that could not be resolved through regular complaints procedures. 

Includes:

Provides court-connected on-site mediation services, comprehensive off-site mediation services, information and referral (IRC) services, and live online Mandatory Information Programs (MIPs).

Federal Canadian government agency that provides a number of services to educate the public on consumer awareness, enforce regulations, and investigate product complaints

Providing hearing healthcare services, including free hearing tests, hearing aid fittings, a selection of digital hearing aids and assistive listening devices, and counselling and assistance.