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Confidential investigation of public complaints about Ontario government services that could not be resolved through regular complaints procedures. 

Includes:

Federal Canadian government agency that provides a number of services to educate the public on consumer awareness, enforce regulations, and investigate product complaints

A registered charity that empowers residents through information and referral services and enhances community quality of life by identifying unmet needs and facilitating social services.

Offering settlement services for newcomer women and gender-diverse folks, providing a comprehensive range of services and support immigrants settling in their new communities.

Providing hearing healthcare services, including free hearing tests, hearing aid fittings, a selection of digital hearing aids and assistive listening devices, and counselling and assistance.

Provides Deafblind individuals with accurate information in an appropriate manner to enable them to make choices, plan future actions, communicate successfully, navigate their environment, and achieve as much independence as possible.