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Provides legal services to low income seniors living in the community in their own homes or in group living arrangements such as retirement homes, boarding homes and long term care facilities.

Confidential investigation of public complaints about Ontario government services that could not be resolved through regular complaints procedures 

A 24 hour confidential hotline offering mental health services and crisis support to youth. Also acts as the access point for Youthdale's inpatient mental health services.

Protects the rights and interests of children and youth. Mediates complaints. Identifies systemic problems affecting youth. Advises ministries of gaps in service delivery.