The Red Book of Hamilton

Haldimand Norfolk REACH

Main Office

Denise Butt, Executive Administrative Assistant
Areas Served Hamilton; Haldimand County; Niagara Region; Brant County; Norfolk County;
HoursMain Office - Mon-Fri 8:30 am-4:30 pm Programs - evening appointments available for most programs * program hours of operations vary based on the needs of service participants
AccessibilityFully Accessible
FeesProgram; Service; Varies by program. Refer to program specific information available on website
Agency Type Non Profit
Established 1982
Toll Free:
Child & Youth Crisis Line - 1-866-327-3224 (24 hrs)
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101 Nanticoke Creek Pkwy
Townsend ON N0A 1S0

Multi-service, not-for-profit, charitable organization governed by a volunteer Board of Directors that offers a range of community information, planning, prevention, early intervention and treatment services for children, youth, individuals, families and communities.

Provides a comprehensive collection of programs and supports through the following service units:

Child Clinical Services (children’s mental health services)

Autism and Behavioural Services (IBI, ABA and behaviour supports)

Family Services (adult and family counselling services)

Developmental Services (children and adults)

Youth Services (youth in conflict with the law and a youth residential program)

Early Learning and Care Services (licensed child care and EarlyON Child and Family Centres)

Early Childhood Intervention Services (child development)

Contact Haldimand Norfolk (single point of access and service resolution)

Child Nutrition Network

The agency also has a robust and active volunteer program that provides supplemental supports to all agency programs.


Programs are available for all age groups


* Union House residence program - 519-426-7604 * McKinnon Park Child Care Centre - 905-765-1975 * EarlyON Child and Family Centre - 1-866-463-2759 * All other programs - Contact Main Office and ask for specific program 519-587-2441 or 1-800-265-8087