Crisis Outreach and Support Team

For individuals struggling with stress and anxiety due to COVID-19 COAST Hamilton has set up this Resource page.

Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. Also supports caregivers in the management of acute mental health concerns and crisis.

Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals. Separate COAST teams serve seniors, adults, and children/youth. A program of St. Joseph’s Healthcare.

Hours: Crisis line: Mon-Sun 24 hours * Administration: Mon-Fri 9am-5pm * Mobile Service: 8am-1am
Phone: Toll Free: 1-844-972-8338
Crisis: 905-972-8338


Open to anyone experiencing a mental health crisis. Seniors, adults and youth are served by different COAST teams.


Call the crisis line to self-refer, 24 hours a day seven days a week. Agencies can refer by obtaining crisis alert forms to submit by fax (acquire from office, keep on hand) or calling the business line. Anyone experiencing a mental health crisis can call 911.




Not Applicable - Initial engagement is phone-based; service is provided at clients home or in a community setting of client's choice


English; French; Interpretive Services - Interpretation is not available for phone calls. Available for pre-arranged in-person meetings.

Areas Served

Hamilton (City of)

Agency Type

Non Profit