Hamilton Upper Ottawa Service Counter

Access to wide range of Ontario government services and information. Staff assistance, information and referral.

Driver and Vehicle -- vehicle permits and plates

drivers licences

accessible parking permits

copies of records

product sales, including information packages on specific used vehicles

Health -- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address

organ and tissue donor registration

Photo Identification -- Ontario Photo Card provision, renewal or replacement

1439 Upper Ottawa St Units 14-15
Hamilton, ON
L8W 3J6
Hours: Mon-Wed, Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm
Phone: 905-387-2800
Toll Free: Ontario-wide 1-800-267-8097 ; Health Card Inquiry 1-888-376-5197 ; Driver & Vehicle Inquiry 1-800-387-3445
TTY: Ontario-wide 1-800-268-7095


Open to all


Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online * health card and new Enhanced Driver's Licence services are also available by appointment


Service - Fees for some transactions;


Fully Accessible


English; French

Areas Served

Hamilton (City of)

Agency Type

Provincial Government