Hamilton. Ontario Works
Mountain Office

Provides financial and employment assistance to individuals and families in need. Operates as a division of the Healthy & Safe Communities Department of the City of Hamilton.

Services include:

Applications for Ontario Works assistance and emergency assistance

Ongoing Ontario Works case management

Connection to community agencies/organizations

Employment counselling and referral

The Learning, Earning and Parenting (LEAP) program is part of Ontario Works and managed by Children's and Home Management Services, another division of the Community & Emergency Services Department.

This service/organization is experiencing a closure or cancellation due to the COVID-19 virus. Visit the City of Hamilton Closures and Cancellations website for details and updates.

Ontario Works Mountain Office
1550 Upper James St Unit 14A
Hamilton, ON
L9B 2L6
Hours: Mon-Fri 8:30am-4:30pm;Temporarily closed during COVID-19 pandemic
Phone: 905-546-4800 Provincial fraud hotline: 1-800-394-7867
TTY: 905-546-2480


Age 16 years to 65 years; Individuals in financial need * employable youth 16-17 years who cannot live at home and are attending school or seeking employment (funds must be managed by a trustee, guardian or agency) * financial need is determined by a review of income, liquid assets, and living expenses * Employment Resource Centre: open to all


Apply online or by phone




Fully Accessible



Primary Contact Person

Bonnie Elder, Director

Areas Served

Hamilton (City of)

Agency Type

Provincial Government