Mental Health Resources and Supports During COVID-19

Mental Health support services and resources available during the COVID-19 pandemic

Barrett Centre for Crisis Support: 

  • Mon-Sun 24 hours.
  • Crisis line: 905-529-7878.
  • Women’s Services 905-523-6277.
  • Toll free hotline: 1-844-777-3571.


Centre for Addiction and Mental Health:

Canadian Mental Health Association Hamilton: 

Child and Adolescent Services: 

  • Community members wanting walk-in counselling support are encouraged to call the clinic at 905-546-2424 ext. 3678 for further direction.

City of Hamilton Mental Health Services for Children and Youth 

COAST Hamilton:

  • Mon-Sun 24 hours,
  • Crisis line: 905-972-8338,
  • Toll free hotline: 1-844-972-8338.
  • For individuals struggling with stress and anxiety due to COVID-19 COAST Hamilton has set up this Resource page:


Crisis / Hope Line:

  • Mon-Fri 9 am-4 pm.
  • Crisis line: 905-522-1477.
  • Toll free hotline: 1-855-294-4673.

Crisis Services Canada:

  • Toll free helpline: 1-833-456-4566.
  • Due to heavy internet traffic caused by the COVID-19 pandemic, all online support services, including CSPS text, are being affected.
  • Chat and online services are currently unavailable.

Distress Centre Halton:

  • Mon-Sun 24 hours,

Distress Lines:

  • 905-681-1488 (Burlington).
  • 905-849-4541 (Oakville).
  • 905-877-1211 (Halton Hills).

Flipside Life:


  • For post-secondary students.
  • Mon-Sun 24 hours.
  • Toll free helpline: 1-866-925-5454.
  • Text: to start using the texting service text GOOD2TALKON to 686868. End the conversation anytime by texting the word STOP. 

Health Connections Phone Line:

  • Mon-Fri 8:30am-4:30pm,
  • For expecting families and families that have children 0-6 years of age.
  • Call 905-546-3550 for information. 

Kids Help Phone:

  • Mon-Sun 24 hours,
  • Toll free helpline: 1-800-668-6868,
  • Text: to start using the texting service text CONNECT to 686868. End the conversation anytime by texting the word STOP.
  • Online chat is temporarily closed.

Male Survivors of Sexual Abuse Provincial Crisis and Support Line:

  • Mon-Sun 24 hours.
  • Toll free hotline: 1-866-887-0015.

Mental Health Rights Coalition: 

Mental Health and Addictions Peer Support:

  • Phone peer support. 
  • Mon-Thurs 11 am-4 pm and Fri 12-4 pm.
  • Please call 905-545-2525 and leave a message to book an appointment. 

Ontario Caregiver Organization:

School Mental Health Ontario:

Senior Safety Line, Elder Abuse Prevention Ontario:

  • A free confidential support line for seniors suffering abuse including physical, mental, sexual, financial, and neglect.
  • Mon-Sun 24 hours.
  • Toll free: 1-866-299-1011.
  • Call 911 in emergencies.

Telehealth Ontario:

  • Toll Free: 1-866-797-0000.

Trans Lifeline, Peer Support Hotline:

  • Mon-Sun 24 hours, operators guaranteed to be on call 10am-4am.
  • Toll free hotline: 1-877-330-6366.
24 Hours a day.
Through website.

See description.

Areas Served
Application Instructions

Varies. See description for specific service information. 

Last Full Update
November 16, 2020