Accessible Transportation Services

Provides access to DARTS accessible transportation and the Taxi Scrip Program for people who are unable to use regular public transit (i.e. HSR buses) due to a disability. Determines eligibility and registers passengers for these accessible programs, and provides customer care.

Note: all HSR fixed-route buses are configured with Accessible Low Floors (ALF). A ramp provides level entry and exit with no steps, accommodating wheelchairs, strollers, scooters etc. measuring at or within 30 inches wide and 48 inches long.

 
ATS ID Cards and Support Person ID Card applications are available at and processed through the ATS Office on Upper James. Support Person ID cards are for customers with a permanent or temporary disability who require help when travelling on HSR buses. The card allows you to have a support person take the HSR with you for free. Application requires a Health Care Professional's certification. A confirmation letter with details about how to get your Support Person ID card comes by mail when you are approved. 

Organizations that offer this Service
HSR Public Transit
Sites that offer this Service
HSR Accessible Transportation Services Office
Sunday:
Closed

Monday:
8:30-16:30

Tuesday:
8:30-16:30

Wednesday:
8:30-16:30

Thursday:
8:30-16:30

Friday:
8:30-16:30

Saturday:
Closed

Fax Number: 905-679-7305
Website: Website

2200 Upper James St
Mount Hope, ON
L0R 1W0

Eligibility

Intended for people with physical or functional disabilities or health conditions who are unable to access fixed-route public transit. Eligibility is considered on a case-by-case basis and is not based on a particular disability, or income level.

Areas Served
Hamilton
Fees
Fee
Service
fees vary, contact for details
Languages
English
Application Instructions

ATS application forms available online. Apply by mail to: ATS, P.O. Box 340 Mount Hope, Ontario L0R 1W0; or by fax to: 905-679-7305
 

Contact
Robin Cino, Supervisor Customer Care HSR & ATS
Last Full Update
November 10, 2020