Crisis Outreach and Support Team

Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. Also supports caregivers in the management of acute mental health concerns and crisis.

Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals. 

If anyone is at immediate risk of serious harm, CALL 911 instead. This includes medical distress or injuries, violence/use of weapons, or any immediate threat to someone’s physical safety. 

Organizations that offer this Service
Crisis Outreach and Support Team
Sites that offer this Service
Crisis Outreach and Support Team Phone Line
Mon-Sun
24 hours
Crisis Line Number: 905-972-8338
Toll-Free Number: 1-844-972-8338
Website: coasthamilton.ca
Eligibility

Open to anyone experiencing a mental health crisis. 

Areas Served
Hamilton
Fees
Fee
None
Languages
English
French
Language Note
Interpretation is available for pre-arranged in-person meetings. Not available for phone calls.
Application Instructions

Call the crisis line to self-refer, 24 hours a day seven days a week. Agencies can refer by obtaining crisis alert forms to submit by fax (acquire from office, keep on hand) or calling the business line.

Last Full Update
March 11, 2024